Privacy Policy for Kinderwell

Last Updated: February 18, 2026

Introduction

Welcome to Kinderwell. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, store, and protect your information when you use our mobile application.

Information We Collect

1. Account Information

When you sign up for Kinderwell, we collect:

• Email address (from Google or Apple Sign-In)
• Name (from Google or Apple Sign-In)
• User ID (generated by our authentication provider)

2. Usage Data

We collect information about how you use the app:

• Lesson progress (which lessons you've completed)
• Quiz results (your answers and scores)
• App usage timestamps (when you access lessons)
• Device information (device type, OS version, app version)
• Parenting profile data (your age, parenting goals, experience level, parenting style preferences, and partner involvement status — collected during onboarding to personalize your content)
• Emotional wellness preferences (optional selections about parenting challenges such as feeling overwhelmed or anxious — stored securely to personalize your lesson recommendations)
• Subscription plan preference (the plan you selected during onboarding)

3. Subscription Data

We collect information related to your subscription:

• Subscription status (active, expired, cancelled)
• Purchase history (subscription start date, renewal dates)
• Payment information is handled entirely by Apple and is NOT accessible to us

4. Automatically Collected Data

• Device identifiers (for app functionality)
• IP address (for security and service delivery)
• Crash logs and diagnostics (to improve app stability)

How We Use Your Information

We use your information to:

1. Provide the Service

• Authenticate your account
• Save and sync your lesson progress across devices
• Deliver personalized parenting content

2. Improve the App

• Analyze usage patterns to enhance features
• Fix bugs and improve performance
• Develop new content based on user needs

3. Communicate with You

• Send important service updates
• Respond to support requests
• Notify you about subscription changes

4. Legal Compliance

• Comply with legal obligations
• Enforce our Terms of Service
• Protect against fraud and abuse

Data Storage and Security

Where We Store Your Data

Your data is stored securely using:

• Supabase (cloud database provider, hosted on AWS)
• Data centers located in: United States
• Encryption: All data is encrypted in transit (TLS) and at rest (AES-256)

Security Measures

We implement industry-standard security measures:

• Encrypted data transmission (HTTPS/TLS)
• Secure authentication protocols (OAuth 2.0)
• Regular security audits and updates
• Access controls and monitoring
• Automatic logout after extended inactivity

Data Retention

• Active accounts: We retain your data as long as your account is active
• Deleted accounts: All personal data is permanently deleted within 30 days of account deletion
• Legal requirements: We may retain certain data if required by law

Third-Party Services

We use the following third-party services:

1. Authentication Providers

• Google Sign-In (Google Privacy Policy)
• Apple Sign-In (Apple Privacy Policy)

2. Database and Backend

• Supabase (Supabase Privacy Policy)
  • Stores user accounts and lesson progress
  • Hosted on secure AWS infrastructure

3. Payment Processing

• Apple In-App Purchase (Apple Privacy Policy)
  • We do NOT see or store your payment information
  • All transactions are processed by Apple

4. Subscription Management

• Superwall (Superwall Privacy Policy)
  • Manages subscription status and paywall display
  • Receives an anonymized user ID to track subscription events and paywall interactions
  • Collects paywall impression and conversion data to improve subscription flow

Your Rights and Choices

You have the following rights regarding your data:

1. Access Your Data

You can view your account information in the Settings screen of the app.

2. Correct Your Data

Contact us at kinderwellteam@gmail.com to update any incorrect information.

3. Delete Your Data

You can delete your account at any time:

• Go to Settings → Delete Account
• All your personal data will be permanently deleted within 30 days
• This action cannot be undone

4. Export Your Data

Contact us at kinderwellteam@gmail.com to request a copy of your data.

5. Opt-Out of Communications

You can opt-out of non-essential communications through your device settings.

6. Withdraw Consent

You can withdraw consent for data processing by deleting your account.

Children's Privacy

Kinderwell is designed for parents and caregivers. We do not knowingly collect information from children under 13. If we discover we have collected data from a child under 13, we will delete it immediately.

The app collects information about your children (age ranges and gender) to personalize lesson content. This information:

• Is stored securely on our servers (Supabase, hosted on AWS in the United States)
• Is used solely to personalize your parenting lessons
• Is permanently deleted when you delete your account
• Is never sold or shared with third parties for advertising

International Data Transfers

Your data may be transferred to and stored in countries outside your country of residence, including the United States. We ensure appropriate safeguards are in place to protect your data in accordance with applicable laws.

For users in the European Economic Area (EEA), we comply with GDPR requirements.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by:

• Updating the "Last Updated" date at the top of this policy
• Posting a notice in the app
• Sending you an email (for significant changes)

Your continued use of the app after changes are posted constitutes acceptance of the updated policy.

California Privacy Rights (CCPA)

If you are a California resident, you have additional rights:

• Right to know what personal information is collected
• Right to delete personal information
• Right to opt-out of sale of personal information (we do NOT sell your data)
• Right to non-discrimination for exercising your rights

To exercise these rights, contact us at kinderwellteam@gmail.com.

European Privacy Rights (GDPR)

If you are in the European Economic Area, you have additional rights:

• Right to access your personal data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent

To exercise these rights, contact us at kinderwellteam@gmail.com.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

Email: kinderwellteam@gmail.com

Response Time: We aim to respond to all inquiries within 7 business days.

Legal Basis for Processing (GDPR)

We process your personal data based on:

• Consent: You provide consent when creating an account
• Contract: Processing is necessary to provide the service you subscribed to
• Legitimate Interest: To improve our service and prevent fraud
• Legal Obligation: To comply with applicable laws

Data Protection Officer

For privacy-related concerns, contact: kinderwellteam@gmail.com